Returns & Refunds

Refunds and Exchanges

On non furniture we offer a 28 day money back guarantee.

We will be happy to refund or exchange a product provided it is in a fully re-saleable condition and you have the till receipt. Returns should be made within 28 days of purchase and in original packaging. Sabichi reserves the right to refuse products not returned in a fully re-saleable condition. We are unable to offer exchanges/refunds on cushions, bedding, duvets, pillows & mattresses due to hygiene reasons.

We are happy to accept cancellations/amendments of specially ordered furniture within 24 hours of placing the order, after which time a 30% cancellation charge will be applied. We do not accept cancellations on ex-display furniture or furniture that has been delivered or collected.

This guarantee is in addition to your statutory rights.

 

Delivery Charges

We will only refund the delivery charge when a product is damaged or faulty but not when it is due to misuse or an unwanted item. 

 

If you have any queries regarding our returns, exchanges and delivery charges policy, please contact us on 01909 544 570 or email thehomemakers@sabichi.co.uk.

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